Privacy Policy

1. Introduction

ItqanLab ("we", "our", "us") operates the website itqanlab.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage our services.

2. Information We Collect

Information you provide

• Contact information — name, email address, and message content when you reach out via email or contact forms.
• Project details — requirements, files, and business information shared during project engagements.

Information collected automatically

• Analytics data — we use Google Analytics to collect anonymized usage data including pages visited, time on site, device type, and approximate location. This data is aggregated and cannot identify you personally.
• Technical data — browser type, operating system, and IP address (anonymized) for site performance and security.

3. How We Use Your Information

• To respond to your inquiries and provide our services.
• To improve our website and user experience.
• To send project-related communications (we do not send marketing emails without consent).
• To comply with legal obligations.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers — hosting (Dokploy), CDN (Cloudflare), and analytics (Google) that help us operate the website.
• Legal requirements — if required by law or to protect our rights.

5. Cookies

Our website uses minimal cookies:

• Analytics cookies — Google Analytics uses cookies to understand site usage. You can opt out via your browser settings or Google's opt-out tool.
• Preference cookies — to remember your language preference (English/Arabic) and theme selection.

We do not use advertising or tracking cookies.

6. Data Security

We use industry-standard security measures including SSL/TLS encryption, Cloudflare protection, and secure hosting to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Opt out of analytics tracking.
• Withdraw consent for communications.

To exercise these rights, contact us at hello@itqanlab.com.

8. Third-Party Links

Our website may contain links to third-party sites (LinkedIn, GitHub, etc.). We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For privacy-related questions, contact us at:

ItqanLab
New Cairo, Egypt
hello@itqanlab.com